Monday June 18, 2012
BSN introduces 3B service for customers
By OH ING YEEN and LEE YEN MUN
Bank Simpanan Nasional (BSN) recently launched its latest service Banking Beyond Branches (3B) to provide banking convenience to its customers, especially those living in underserved areas.
At the launch, BSN chief executive Datuk Adinan Maning said among the services offered are deposits, withdrawals, utility bill payments, purchase of Premium Savings Certificate (eSSP) and cashless payment.
Most of the 3B agents can be found operating their businesses in nearby residential locations of the underserved areas mentioned and customers will not be charged for any transaction done. Furthermore, flexi operating hours from 8am to 10pm ensures cost and time-saving.
“We now have 1,500 registered agents, and we are confident that we will have 5,000 agents by 2014,” said Adinan.
Finance Minister II Datuk Seri Ahmad Husni Mohamad Hanadzlah, who launched the ceremony, said this service reaches out to all citizens, including low-income and rural residents to undertake financial transactions.
“It is reflective of a creative economy which transforms the rural sector, an effort between the government and the private sector in reaching the underprivileged or those living in rural areas.”
Adinan said there is a RM500 limit for cash withdrawals.
There is also a RM500 limit for deposits per transaction, limited to three transactions a day.
As of May 21, BSN recorded a total of 532,381 transactions valued at RM45,405,058.
In the January to May time frame, a total of 1,500 registered agents were appointed by BSN to facilitate 3B. Among the criteria to be a 3B agent is to have a registered business that operates on a permanent address and a valid business licence.
Appointed agents should reside within the GPRS coverage or network and are required to open a savings account with BSN. Agents will also be supplied with Point of Sale terminals (POS) equipped with a wireless GPRS to make transactions.
BSN plans to enable more transactions to be done via 3B such as money/funds between banks, reload of prepaid mobile phones, payment of bills for non BSN customers, withdrawals for MEPS customers and remittance services.