Thursday July 12, 2012
Burst pipe report ignored
By S. PUSPADEVI
MUCH has been said about the looming water crisis in the Klang Valley, yet people continue to waste precious water. If a leaking tap can cost a household approximately RM500 a month if not attended to, imagine how much it would cost if thousands of gallons of water flow from a burst pipe for 60 days?
A concerned resident from Saujana Impian, Kajang, told StarMetro that despite numerous complaints to Syarikat Bekalan Air Selangor Sdn Bhd (Syabas), the water concessionaire has yet to resolve the issue.
“The pipes burst during demolition work on the government quarters in Jalan Shahbandar, Cheras.
“The contractors then fenced up the area without bothering about the leaks,” said 60-year-old Lim Kim Hock.
“Isn’t it the responsibility of Syabas to shut the water supply to this area when residents from the Government quarters moved out in early January?” Lim asked.
Lim, who works with a private company in Cheras, made his first official complaint to Syabas via its toll-free line on June 23. Syabas returned his call the same day verifying the location, but nothing was done to rectify the problem.
“I followed up with an e-mail on June 26 and they replied on June 30 asking for my full name, contact number and the address of the site.
“Syabas sent me an e-mail on July 6, stating that it was unable to rectify the problem as it had no access to the construction site,” said Lim, adding that this showed that Syabas was oblivious to the water crisis.
Lim said the prolonged hot and dry weather in the Klang Valley should not be used as an excuse and Syabas should have handled the matter promptly.
“Water rationing is being carried out in various parts of the Klang Valley due to the water shortage, but here, thousands of gallons of water is being wasted,” he said.
Lim said he had noticed water still gushing out from the fenced construction site yesterday.
“If everyone cooperates, I believe the problem can be solved immediately,” Lim said, adding that the authorities should look into the matter urgently.