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Thursday June 1, 2006

Report scams to tribunal

A CLOSE friend of mine was recently involved in a scratch-n-win scam. The lesson cost her about RM4,000, a huge amount considering she is a fresh graduate.

I believe many people caught in such scams remain silent. My advice is to follow these procedures:

1. Go to the Consumer Claims Tribunal, Domestic Trade & Consumer Affairs Ministry, 16th Floor, Plaza Place, The Mall, Kuala Lumpur.

2. Make sure you have all documents ready.

3. You will be required to fill in four copies of Form 1.

4. In these forms, you can claim the total you have paid for the scam, plus a maximum of RM200 for miscellaneous claims.

4. After paying RM5 for the processing fee, you will be given Form 2. The officer will advise you to post a copy of the document to the defendant through registered mail. You will also be given a court hearing date on the same day.

5. Proceed to your bank (if you used a credit card), fill in a dispute form and inform the bank about your situation.

6. Attend the court hearing.

Another friend of mine took action and got her money back.

hcfoo

blog.thestar.com.my

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