Sunday November 30, 2008
Airlines to help stranded passengers in Thailand
KUALA LUMPUR: Malaysia Airlines and AirAsia have arranged for several flights today to “rescue” stranded passengers.
MAS is sending three flights to U-Tapao airport for passengers unable to reach the Suvarnabhumi Inter–national Airport.
It is seeking clearance to operate a fourth flight late in the evening.
In addition to the flights, the national carrier is operating two flights out of Phuket.
The departures from U-Tapao are scheduled according to the original times out of Suvarnabhumi but may be revised if there is congestion.
MAS is working closely with Thai authorities to minimise inconvenience to passengers at U-Tapao.
They are advised to check with MAS Airlines 24-hour Call Centre at 1 300 88 3000 in Malaysia and +662-263 0572 or +662-134 3184 in Bangkok; and the Phuket office is +667-213 749, +667-621 6675 and +667-623 4467 from 8.30am to 9.00pm for similar updates.
Meanwhile, AirAsia said the air-line would be mounting its third rescue flight from Kuala Lumpur to Bangkok.
Passengers are advised to contact AirAsia’s 24-hour emergency hotlines at +662-515 9999 in Bangkok or +603-8660 4554 in Malaysia for any changes.
Passengers flying from Kuala Lumpur to U-Tapao will be transported by bus to central Bangkok free of charge.
In the meantime, guests flying back to Kuala Lumpur will be provided complimentary bus pick-up to U-Tapao from the Novotel Bangna Bangkok.
Due to limited facilities at U-Tapao, AirAsia advises customers to assemble at the Novotel Bangna Bang–kok at 10.00 am Thai time for check-in.
“Please do not proceed directly to U-Tapao as its limited facility does not allow us to perform check-in for our guests there,” said AirAsia in a statement.
Guests will be accepted on the flight subject to availability of seats. AirAsia operates on Airbus A320 that can seat 180 guests. Visit the airline’s website AirAsia.com for the latest updates.
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