Monday November 16, 2009
Why can’t bank send reminder?
MAYBANK is willingly or unwillingly helping to perpetuate a scam to fleece unsuspecting loan borrowers. The bank appoints a legal firm from Kuantan to write a letter of reminder whenever a borrower is a mere two months in arrears in instalment payments. And for each letter of reminder, the legal firm charges RM30.
Why can’t the bank send a reminder themselves rather than engage a legal firm to send a letter of reminder, and then allow them to charge borrowers RM30 for a letter of reminder?
Is Bank Negara aware of this? The losers are the borrowers who have to cough up RM30 each time the legal firm writes a letter of reminder.
Can someone from the bank please explain why they are allowing someone from the legal firm to make a fast buck at the expense of the poor borrower?
RICHARD TEO,
Kota Baru.
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