Friday September 25, 2009
Celcom network failure caused by heavy traffic volume
PETALING JAYA: Celcom’s disrupted phone lines nationwide were gradually restored some 10 hours after the interruptions occurred.
“The failure was mainly due to heavy call volume which had increased by five folds during Aidilfitri,” said Celcom chief executive officer Datuk Seri Shazalli Ramly.
Other services such as SMS, email, GPRS, mobile broadband, roaming, IDD, and calls to other networks and fixed lines were unaffected.
As a result, some of its major network nodes experienced sudden overloading, causing a loss of signal between the nodes located at Kepong and Perda, Seberang Perai.
A call to the mobile service provider’s careline yesterday morning revealed their phone lines had been down since morning.
A pre-recorded voice message informed subscribers that they would experience some “disruption in taking and making calls in some parts of peninsular Malaysia”.
“We apologise for any inconvenience caused,” said the message.
A customer care consultant said there was a “network problem” affecting the whole country, including Sabah and Sarawak.
News Poll
- Teacher held for oral sex on Year Two girl
- Lau sought psychiatrist’s help after death of fan’s dad
- Police shoot dead leader of ‘Berong Gang’
- Australian court sentences Malaysian who posed as taxi driver
- Prime Minister comes up with plan to end crisis in MCA
- Fresh polls in six to eight months if new mechanism used
- Eli’s ex still being sought by cops
- Settle RM57, 5As pupil told High scorer can’t collect result slip
- Ong’s political secretary resigns
- The Star goes to Sarawak
- 10 states see increase in number of dengue cases
- AirAsia launches new flights to three Indian cities
- Teacher held for oral sex on Year Two girl
- Australian court sentences Malaysian who posed as taxi driver
- Lau sought psychiatrist’s help after death of fan’s dad
- Prime Minister comes up with plan to end crisis in MCA
- Take care of yourself first
- Police shoot dead leader of ‘Berong Gang’
- MACC accepts court decision
- Researcher: Faint writing seen on Shroud of Turin
RSS
