Published: Wednesday October 10, 2012 MYT 5:45:00 PM
Updated: Wednesday October 10, 2012 MYT 9:20:47 PM
TNB temporarily halts meter replacement exercise
By NICHOLAS CHENG
KUALA LUMPUR: Tenaga Nasional Bhd has halted the replacement of electricity meters until a standard operating procedure is in place, said Energy, Green Technology and Water Minister Datuk Seri Peter Chin Fah Kui.
This comes after complaints from consumers that the upgrading of electro-mechanical meters to new digital meters had led to higher electricity bills, including “retrospective” charges.
“TNB has stopped its operation to replace the old meters and is in discussion with the ministry to come up with a standard operating procedure to boost consumer confidence.
“The operation will still continue but our first task is educate the public on the new meters,” he said after launching the 3rd International Greentechnology Conference Malaysia at the KL Convention Centre here on Wednesday.
Chin, however, added that the replacement exercise would still apply to households with faulty meters and consumers who are suspected of stealing electricity.