Tuesday April 17, 2012
Monorail victim seeks justice
KUALA LUMPUR: A telemarketing executive who was dragged by a monorail car for about eight metres after her hand got caught in the door, is seeking compensation over her injuries.
Lim Cui Hong (pic), 24, had tried to board the monorail at Bukit Bintang station after work on Feb 9, but decided at the last minute to get off as the car was too crowded.
The automatic doors, however, caught her left hand when they closed.
“A guard knocked on the glass near the driver's seat to notify him, but the train started moving. I was dragged along for about eight metres, scraping the metal railings on the platform,” Lim said at MCA's Public Services and Complaints Department press conference yesterday.
Lim's hand was freed as the train finally stopped but she fell into the gap between the platform and the train.
She was injured on her hands, body and legs and three of her front teeth were chipped during the fall.
“My medical expenses will be about RM5,700. A total of RM4,000 will be to fix my broken teeth,” said Lim, who now has difficulty eating.
After her fall, workers called for an ambulance to take her to Hospital Kuala Lumpur, where she was given outpatient treatment.
“I felt hurt and scared as I was going in the ambulance. Even now, I am too afraid to take the monorail to work,” she added.
Her lawyer James Ee said Lim had submitted her claims to KL Star Rail on March 20 but had not heard from the company since.
“She should be covered under the company's public liability insurance. We will wait a week for their response, after which we will take legal action,” he added.
In response, Prasarana media affairs manager Azhar Ghazali said the insurance company was notified five days after the incident and confirmed having received her documents.
“We have forwarded them to the insurance company and are waiting for them to process it.
“They cannot give us a timeframe as processing is done on a case-to-case basis. Once the outcome is known, we will contact her.”