Friday February 1, 2013
All local authorities electronically inter-connected soon
KUCHING: All the 20 local authorities in the state will be electronically inter-connected by end of 2014.
Local Government and Community Development Minister Datuk Seri Wong Soon Koh said this would be possible following the implementation of the Electronic Local Authority Version 2 (eLA2) system.
He said so far only four local authorities – Serian District Council, Bau District Council, Samarahan District Council and Miri City Council – were already inter-connected through eLA2.
He said another eight local authorities were expected to be inter-connected this year and the others by end of next year.
Wong said the eLA2 was an inter-connected enterprise solution that would harmonise and standardise the core business procedures of all the local authorities in Sarawak.
“It is a complete revamp of the previous eLA solution and the new design is based on a public-centric principle model.
“The system will have greater functionalities, a wider coverage of business process automation that incorporates workflow, Geographical Information System (GIS), business intelligence, handheld and mobile technologies,” he said at the launch of the system in Kota Samarahan yesterday.
Wong said eLA2 was a dynamic solution which would always evolve with the evolution of technology over time.
It was user-driven and currently the most up-to-date software of its kind in terms of council management in Sarawak, he added.
He noted that once fully implemented and extended, the local authorities would be able to offer more of their services to the public electronically including presentations and payment of bills, assessment rates and dealing with complaints.
He believed in a few years to come the public could carry out transactions with any local authority on devices such as laptops, tablets and smartphones without the need to go to the local council offices.
Wong said various integrated extended systems would be added to eLA2 from time to time as it moved along with the development of new technologies and innovation.
He believed the system would further streamline and simplify the work processes in the local authorities, thus uplifting the standard and quality of service delivery while at the same time provideing the perfect platform for the local authorities to further extend and enhance their services to the public.