Sunday March 17, 2013
Visitors impressed with digital information kiosks at fair
KUALA LUMPUR: Visitors were impressed with the digital information kiosks at the Malaysian Association of Tour and Travel Agents (MATTA) Fair March 2013.
Legal and corporate communications manager Kelly Chan, 32, said she and her boyfriend had been going to the fair for the past five years and found the kiosk useful.
“In the past, we had to go from hall to hall in order to find the booths we were looking for. Now, we can find and go to the specific booths without wasting any time,” she said.
Her partner, Tan Teck Chai, 34, said the kiosks were easy-to-spot and user-friendly.
Vietnamese travel agent Billy Tam said he had visited many travel fairs in other countries and found that not many had such technology available.
“Usually, visitors would need to search for the booths manually and it can be quite a hassle. But here, we would not get lost as it is easy to search and find our way through the big venue.”
MATTA Fair March 2013 organising chairman Jeffri Sulaiman said this was the first time that they had introduced such kiosks at the fair. He said there were seven units available at the fair.
“Based on the feedback from visitors from our previous fairs, many complained that the booths were hard to locate in a big area. So, we wanted something that was easy and interactive for the users,” he said.
He added that a mobile phone application, which helps visitors find their way around the fair, can be downloaded for free on the App Store or Google Play.