GEORGE TOWN: Penang International Airport will soon introduce the MyBorderPass system and autogate facilities to enhance immigration and clearance processes.
State tourism and creative economy committee chairman Wong Hon Wai said the system is in the planning stage with the tender process already underway.
“This initiative will help ease congestion at immigration counters, improve overall clearance efficiency, and reduce long queues during peak hours.
“Visitors from 63 countries and regions will be eligible to use the autogate system,” he said in a statement after leading a delegation of Penang tourism industry players to the airport for a meeting with the airport management.
Wong also noted that the airport now has 35 self-service check-in kiosks to enhance passenger check-in efficiency.
Of these, 15 kiosks are designated for AirAsia and the rest for Scoot, Cathay Pacific and Malaysia Airlines, Bernama reported.
Discussions are ongoing with other airlines to extend the use of these kiosks.
The machines would be strategically placed throughout the airport to facilitate smooth passenger flow and prevent overcrowding.
Wong highlighted that the airport recently introduced five self-service bag drop counters for Malaysia Airlines passengers to streamline baggage drop-off procedures and enhance customer experience.
Save 30% for ads-free and full access now!
