Tailors livestream to rise above pandemic


Tailor-made for success: Melwani being filmed by his team as he talks to a client in the United States during a video call at his shop in Hong Kong. Many of the city’s once thriving tailoring businesses have not survived the pandemic. — AFP

HONG KONG: Assistants wielding multiple livestreaming mobile phones are now as crucial to Roshan Melwani’s tailor shop as the measuring tapes, needles and fabrics that have made his Hong Kong family business so famous.

The Melwani family has dressed everyone from American presidents to aristocrats and celebrities over the decades.

But the pandemic nearly sunk them – and many of Hong Kong’s once thriving tailoring businesses have not survived.

Few places remained internationally cut-off during the coronavirus pandemic for as long as Hong Kong, a self-imposed isolation that the city’s government has only begun to lift in the last two months.

As a result, Melwani’s shop Sam’s Tailors has been reliant on online sales for most of the last two and a half years, long after rivals in Saville Row, Milan and New York reopened their doors.

“Understand that if I did not have 60 years of cash behind me, I could not operate,” Melwani, a third-generation tailor, says as a frenetic day of video calls with customers and livestreams to showcase new designs gets underway.

“Pre-pandemic, I had a minimum of 20 people I would work with per day, sometimes 40 people, up to six days a week.”

Tim, a client in the United States, is the kind of customer that has helped keep Sam’s Tailor afloat.

During the pandemic, he ordered an entire new wardrobe and now he’s on the lookout for something more daring.

With the help of assistants broadcasting a dizzying array of choices over video call, Melwani steers Tim towards a burgundy three-piece with an inner lining featuring pin- up girls.

“Yeah, let’s get to it,” Tim says over the phone as assistants frantically jot down all the extra details in yellow notebooks.

Before the pandemic, Hong Kong’s tailors were a must-visit for many tourists thanks to their reputation for quality – and their ability to turn a bespoke suit around as little as 24 hours.

The walls of Sam’s Tailors are festooned with photos of famous patrons, from Bill Clinton, George Bush and Boris Johnson, to Bruno Mars, Russel Crowe and Meghan Markle.

The city’s tailoring scene traces its origins back to Shanghai, which was renowned for its quality and craftmanship at the start of the 20th century. Many of those tailors relocated to Hong Kong in the aftermath of the Chinese Communist Party’s civil war victory in 1949. — AFP

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