MPH Bookstores Sdn Bhd has scaled down its 36,000sq ft store in the Mid-Valley Mega Mall to 15,000 sq ft, in a move that speaks volumes about the changing business model faced by book distributors.
Unlike a decade or so ago when miles and miles of book shelves were the way to go, technology, which has given rise to the online business model, has become a feature that cannot be ignored, says its chief operating officer Donald Kee.
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