SINGAPORE: Singapore Airlines Ltd (SIA), the premium carrier that’s undergoing a business revamp to fend off competition from Gulf airlines and budget operators, is turning to its employees for ideas.
South-East Asia’s biggest carrier is setting up a lab and encouraging workers across its group – including SilkAir and Scoot – to submit proposals that would help boost efficiency in its operations, chief executive officer Goh Choon Phong told reporters here.
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