KUALA LUMPUR: Telekom Malaysia Bhd (TM) has lowered its revenue growth for 2018 to -1% to flat as it revised its headline key performance indicators (KPIs) due to evolving market dynamics and a challenging operational environment.
Acting group CEO Datuk Bazlan Osman said on Tuesday the telco was facing numerous challenges to the business namely intensifying competition; increasing business and operating costs; cautious enterprise spending as well as increasing regulatory pressures.
“Given these headwinds, we are revising our Headline KPIs for 2018 – to an expected revenue growth of negative 1.0% to flat in 2018, group operating profit (earnings before interest and tax (EBIT)) at approximately RM1bil and customer satisfaction measure of 72,” he said.
Bazlan said TM was revising its capex guidance for 2018 between 20% and 22% of revenue, from the high 20s % guided earlier this year.
This would entail reprioritising its network spending and sweating of existing assets. With regard to expanding its coverage, TM will do so in the most efficient manner, he added.
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