File pic: Mohd Ameerul loading couriered items into a van to be delivered to clients.
KUALA LUMPUR: The Malaysian Communications and Multimedia Commission (MCMC) said the nation’s courier industry’s service showed a slight improvement last year.
According to its Annual Courier Assessment, the Courier Industry’s Customer Service Index rose to 70 per cent in 2019 from 66 per cent in 2018.
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