IF one were to connect the dots of Malaysia’s payment system back to the 90s, the establishment of Touch ‘n Go Sdn Bhd is arguably the nation’s first step into the world of financial technology (fintech).
It started in 1996 as Rangkaian Segar Sdn Bhd, purely as a card-based electronic toll payment system called Touch ‘n Go, as a more efficient alternative to cash to ease toll congestion.
Fast forward 25 years later and the advancement of technology has evolved Touch ‘n Go from a reliance on a business line to expansion in business lines and through the right partner, making it the main driver of Malaysia’s cashless agenda at present. Its joint-venture (JV) with Ant Group culminated in a widely accepted Touch ‘n Go eWallet in Malaysia.