Retail Group Malaysia managing director Tan Hai Hsin says it is correct that high delivery charges, sometimes as high as 15% to 30%, are putting potential consumers off. This is hurting the broader e-commerce business, he says.
VANI wanted to help a colleague who ventured part-time into the food business, offering nasi lemak and banana fritters among other local favourites, after Covid-19 pandemic struck.
“The nasi lemak was RM1 a pack. The other items were just a couple of ringgit, ” Vani says.
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