THE drastic surge in digital adoption among businesses and consumers in the Covid-19 era has helped accelerate Malaysia’s growth on its journey to become a more equitable and sustainable economy.
To drive such economic growth, the World Bank believes that digital technologies play a leading role in promoting inclusion by enabling existing firms and entrepreneurs to serve markets that are currently underserved, lowering costs and increasing efficiency for existing firms and entrepreneurs to become more competitive and allowing for the creation of new forms of business.