Record figure: Shoppers are seen walking out of Walmart with a full shopping cart in Colorado. It is estimated that shoppers will return US$120bil (RM501.8bil) in goods between Thanksgiving and Jan 31. — AFP
NEW YORK: Major United States retailers’ longer return policies, launched during the pandemic this year to lure consumers, could leave them facing much higher costs if shoppers bring back a record-setting US$112bil (RM469bil) in gifts bought during the extended holiday shopping season.
Retailers entered the 2021 holiday season facing a supply-chain logjam, with inventories at lows unseen since 1992.
Already a subscriber? Log in.
Subscribe or renew your subscriptions to win prizes worth up to RM68,000!
Cancel anytime. No ads. Auto-renewal. Unlimited access to the web and app. Personalised features. Members rewards.
Follow us on our official WhatsApp channel for breaking news alerts and key updates!
