Going high-tech: Apart from that the Aerotrain and baggage system upgrading, he says KLIA also recently launched several digital solutions such as EZPaz, allowing passengers to easily clear security touch points through biometrics facial recognition.
Malaysia Airports Holdings Bhd
(MAHB) has had its share of brickbats over the years, with its premier airport asset, the Kuala Lumpur International Airport (KLIA), being the target of grouses for the breakdowns of its baggage handling system and the lack of seating along the walkways leading to the departure lounges.
Bathroom facilities used to have its share of complaints until KLIA rolled out refurbished toilets in recent years.
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