Tasco Bhd’s Andy Lee Wan Kai thrives in situations of disorder, taking pride in creating solutions which make the logistics group’s customers happy.
“Sometimes customers call in overwhelmed because of logistical nightmares. And when we tell them we can do it, it’s fulfilling and reassuring to hear them breathe easy,” the 47-year-old group chief executive officer tells StarBizWeek. Customer satisfaction is a key pillar of Tasco’s day-to-day operations and according to Lee, will continue to be harnessed.
Already a subscriber? Log in.
Subscribe or renew your subscriptions to win prizes worth up to RM68,000!
Cancel anytime. No ads. Auto-renewal. Unlimited access to the web and app. Personalised features. Members rewards.
Follow us on our official WhatsApp channel for breaking news alerts and key updates!