US consumer watchdog proposes rules for Big Tech


Shifting landscape: A pedestrian walks past the PayPal logo in Berlin. The company, along with the likes of Apple and Alphabet, could be subject to more bank-like oversight. — Reuters

WASHINGTON: The top US consumer financial watchdog is proposing to regulate tech giants’ digital payments and smartphone wallet services, saying on Tuesday they rival traditional payment methods in scale and scope but lack safeguards.

The Consumer Financial Protection Bureau’s (CFPB) proposal would subject companies like Alphabet, Apple, PayPal and Block’s CashApp to bank-like supervision, with CFPB examiners inspecting their privacy protections, executives’ conduct and compliance with laws barring unfair and deceptive practices.

If finalised, the proposal would cover about 17 companies that together send more than 13 billion payments annually, according to a CFPB official.

The agency declined to name the other platforms that would be covered beyond GooglePay, ApplePay, PayPal and CashApp.

Apple, PayPal and CashApp did not immediately respond to a request for comment. Google declined to comment.

The proposal marks a long-anticipated and ambitious move by CFPB director Rohit Chopra to assert the agency’s full authority over Big Tech, a sector he has frequently criticised for privacy and competition issues.

Since becoming director in 2021, Chopra has steadily increased CFPB scrutiny of the sector, seeking information in 2021 on how Big Tech companies use consumer data and last year launching an inquiry into their payments platforms.

In a statement on Tuesday, Chopra said the tech sector had expanded into financial services traditionally provided by the closely regulated banking sector.

“Today’s rule would crack down on one avenue for regulatory arbitrage by ensuring large technology firms and other nonbank payments companies are subjected to appropriate oversight,” he said.

In a speech last month, Chopra said CFPB research had found tech giants collected vast amounts of consumer payments data with few limits, scant transparency and confusing corporate policies, putting consumers at risk of Chinese-style surveillance by the companies.

Speaking about Tuesday’s proposal, senior CFPB officials said it was imperative to look into privacy compliance at these larger firms with a wealth of consumer data, noting that many of their business models focus on monetising that data.

Representatives of Big Tech companies have previously highlighted their efforts to protect consumer data.

Tuesday’s proposal would apply to companies handling more than five million transactions a year.

The agency said the rule would also foster competition by ensuring that both traditional financial players and the tech sector were equally subject to the same oversight. — Reuters

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