KUALA LUMPUR: AirAsia has been named Asia’s Leading Low-Cost Airline for the ninth consecutive year and Asia’s Leading Low-Cost Airline Cabin Crew for the eighth year in a row at the 2024 World Travel Awards Asia and Oceania ceremony.
“It is incredibly rewarding to be recognised by the voters which has led to this winning streak at the World Travel Awards. It is a clear sign that we are hitting the mark with our guests. Having flown over 800 million guests since day one, our journey of growth is built upon innovation and improvement,” AirAsia Aviation Group Limited CEO Bo Lingam said in a statement.
“In 2024, we expect to operate 440,000 flights. Our growing momentum with new aircraft and routes is accompanied by an unwavering focus on operational resilience and customer experience and this has kept our Net Promoter Score robust as our flight operations expanded more than sixfold since 2021.
“Looking ahead, we are thrilled about our plans to connect more continents and deliver more choice, value and great service to our guests, as we embrace a greater degree of sustainability in our operations,” Bo said.
AirAsia has also been acknowledged in 2024 as the World's Best Low-Cost Airline for 15 consecutive years and is recognised amongst the safest low-cost airlines in the world.