KUALA LUMPUR: Malayan Banking Bhd (Maybank) is offering flood relief assistance to individuals and small and medium enterprises (SMEs) affected by heavy rainfall in various states.
“The flood relief assistance is designed to address the challenges the flood victims are facing and will include, amongst others, deferment of financing/loan repayment, a reduction in monthly instalment or extension of repayment tenure,” Maybank said in a statement.
The bank said customers can apply for flood relief assistance in two ways: by emailing floodrelief@maybank.com or by visiting any Maybank branch or centre.
SME customers should contact their relationship managers for assistance, it said.
Additionally, Maybank is also offering a waiver of fees and charges for selected services, such as replacement of debit cards, ATM cards or cheque books lost or damaged during the floods.
For more information on Maybank’s flood relief assistance, visit www.maybank2u.com.my. Customers can also contact the Maybank Group Customer Care Hotline at 1-300-88-6688 for further assistance.