Hong Leong Islamic Bank CEO Dafinah Ahmed Hilmi accepting the IFN Best Islamic Retail Bank in Malaysia award at the IFN Best Banks Poll Awards Ceremony 2024.
KUALA LUMPUR: Hong Leong Islamic Bank (HLISB) kicked off the year by winning the Best Islamic Retail Bank in Malaysia award at the IFN Best Banks Poll 2024.
“We see ourselves as partners in our customers’ financial journeys, striving to design industry-leading Islamic banking solutions that are digital, innovative, and catered to our customers’ specific needs.
“With a comprehensive suite of Islamic banking products and services, boosted by a dedicated team of specialists providing Shariah advisory services, we look to create a seamless end-to-end ecosystem for our customers, supporting them in achieving their diversified financial goals,” chief executive officer Dafinah Ahmed Hilmi said in a statement.
HLISB’s recent growth in retail banking can be attributed largely to its seamless and comprehensive digital banking experience, which includes its fully digital account onboarding experience and an end-to-end digital banking ecosystem.
The bank has also recently launched its HLB Wallet-i e-wallet, enabling multi-currency transactions and withdrawals, attracting new customers and boosting engagement.
"We are incredibly proud of the progress we have made in 2024, and these recent achievements will further fuel our passion for delivering exceptional banking experiences. HLISB is committed to driving growth in key areas in 2025 including supporting the Halal industry, expanding our wealth management offerings, and promoting financial inclusion.
“We believe these initiatives will not only benefit our customers but also contribute to the overall growth of Malaysia's economy. Our commitment to innovation, customer-centricity, and service excellence will continue to guide us as we build on this momentum in 2025 and beyond, reinforcing our position as a bank that is truly Built Around You,” Dafinah said.
