Without the help of colleagues, it's often not possible to proceed with a task or project. When a team member blocks or claims not to know the answer to something, this is known as knowledge-hiding, the conscious withholding of knowledge that another person is asking for.
"Many people haven't heard of the term, but when I explain it, they all say, 'Yes, I've experienced that or done it myself'," says Florian Offergelt, assistant professor of leadership and organisational knowledge management at Austria's Seeburg Castle University.