Going on a heritage walk is more than just visiting historical buildings or places of interest, or listening to stories about them. It is also about interacting with the locals in the community.
“Tourists today want to experience the real thing as opposed to mock-up encounters. They want to engage with locals, too. The tourism industry has evolved to cater to this, ” said South-East Asia Tourist Guides Association president and Malaysian Women Tourist Guide Association chairwoman Erina Loo, 47.
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