Airlines have been urged to provide refunds for cancelled flights due to Covid-19 restrictions. - AZHAR MAHFOF/The Star
Offering full refunds for cancelled flight tickets should be a convention among airlines, says the Malaysian Association of Tour and Travel Agents (Matta).
"It is a matter of principle to provide refunds for cancelled air tickets as most services are still not rendered due to the extraordinary situation, ” said Matta vice president (Air Transportation) Shazli Affuat Ghazali.
Already a subscriber? Log in.
Subscribe now and receive FREE sooka plan for 1 month.
T&C applies.
Cancel anytime. No ads. Auto-renewal. Unlimited access to the web and app. Personalised features. Members rewards.
Follow us on our official WhatsApp channel for breaking news alerts and key updates!
