Mohd Sofi (right)lining up at a ticket counter at Melaka Sentral to check on complaints of rude staff.
MELAKA: The management of Melaka Sentral is setting up a team to probe complaints of rude behaviour of bus ticket counter staff, said Melaka Transport, Works and Public Amenities committee chairman Mohd Sofi Abdul Wahab.
He said the team would also check on facilities for passengers at the main bus terminal and if staff should be given training to deal with customers.
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