ARE customers and business owners complying with the registration process when entering premises for contact tracing purposes?
In guidelines for the conditional movement control order (MCO), businesses must follow a strict standard operating procedure (SOP) which involves registering their customers’ names and contact numbers, taking their temperature, providing hand sanitiser and ensuring social distancing within their premises.
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Contact tracing method
A post on Lau’s social media page showing a faulty thermometer he found at a business premises.
Anuraag carries his own hand sanitiser wherever he goes for fear those in shops are diluted.
Lau has noticed fast food outlets carrying out manual contact tracing process inside the premises.
Goh noting down customers’ particulars at his shop.
A sample page from a registration book showing entries with unintelligible handwriting.
A registration book is placed at the entrance of Kalavathi’s shop for customers to write down their particulars.
Woo is uncomfortable giving personal particulars when registering manually or via the QR reader.
This shop does not allow customers into its premises during MCO.
Being responsible: This shop in Jalan Teluk Pulai, Klang, which sells household items, gives customers the option to either scan a QR code or write down their details. — EDWARD RAJENDRA/The Star
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