How forked out RM300 from his own pocket to settle the bill.
JOHOR Consumer Claims Tribunal has dismissed a cheating case brought against a workshop concerning motorcycle repairs.
Its president Lee Chee Thim said the claimant Arief Nizam Borhanudin, who did not attend the hearing, failed to submit any documents to support his claims.
He said the 27-year-old was not contactable and telephone calls made to him by the tribunal and the respondent were not answered.
“Actually, the claimant has no case against the respondent but we still give him the opportunity to attend the case hearing, but he did not turn up,” Lee said.
After the case was dismissed, the respondent’s service manager How Huan Leong said the company did not know why the claimant had filed a case against them.
Arief Nizam, who works in Singapore, bought the motorcycle from the company about one-and-a-half-years ago and it started giving problems in April this year.
How, 57, said the motorcycle broke down on April 24 and was towed to his shop in Taman Perling the same evening.
It was repaired the next day and Arief Nizam collected it on April 26.
How said an hour later, Arief Nizam called to complain that the motorcycle water pump had broken, and that he sent it for repair to another workshop and was charged RM830.
On May 6, How said Arief Nizam again sent the motorcycle to his workshop for repairs where the spark plug, water pump, gasket cylinder and ring set piston were replaced.
“The total bill came to RM650 but he refused to settle the amount and was only willing to pay RM350.
“He even accused us of cheating him,” said How.
The police were called in and How, who did not want to prolong the matter, accepted the RM350 payment.
However Arieft Nizam filed a claim with the tribunal in June, alleging that he had been cheated.
“The motorcycle is still under a two-year or 20,000km warranty, but the claimant sent it for repairs elsewhere on April 26,” said How, who ended up having to settle the remaining RM300 of the repair bill himself.
Those who need assistance on tribunal matters can call 07-227 1755 or 1766.
