Hospital shares recovery success with poor patients


Lee (fifth from right) officially opening MMC’s catheterisation lab as part of the hospital’s continuous improvements.

GIVING to the needy has been part of the turnaround success story of Mawar Medical Centre (MMC), which had to close its doors five years ago.

Following licensing issues, the centre, which is located in Seremban, Negri Sembilan, had been ordered by Health Ministry to temporarily cease operations.

Yet, MMC recovered well enough to have provided monetary aid of almost RM375,000 to 641 poor patients in its last financial year.

Adding to this significance, Pusat Hemodialisis Mawar (PHM) chairman Datuk Seri Lee Tian Hock highlighted that the allocation was an increase of nearly 35% compared to the previous financial year’s allocation.

PHM owns MMC.

“As a responsible corporate citizen, we hope to make a difference in the lives of those we serve,” said Lee.

“This reflects our belief that true success is measured by the impact we have on our community.

“We will continue to provide aid to ensure the needy have access to quality healthcare,” he said at PHM’s 27th annual general meeting (AGM).

Lee described the past five years as a period of “glorious transformation” for MMC and attributed this to the strong corporate culture within the hospital.

The MMC, he said, had also done well for the FY2024 ending March 31 as its revenue soared to RM94.9mil, a 51.9% increase from the RM62.5mil recorded in FY2023.

Its net profit surged to RM9.2mil from RM2.2mil in FY2023.

Lee explained that the strong performance in FY2024 was due to growth in outpatient and inpatient numbers as well as bed capacity, which increased from 57 to 77 beds.

This, he said, has resulted in MMC boosting its financial sustainability, allowing it to increase monthly repayments for advances taken.

Its outstanding balances now stand at RM22mil, down from RM29.5mil recorded in FY2023.

“We hope to settle our debt obligations for the advances taken, within the next two years,” he added.

To retain competitiveness via continuous improvement, MMC had invested almost RM6mil towards infrastructure and advanced medical equipment in FY2024.

This move included the acquisition of state-of-the-art angiography equipment from France.

“Equipped with artificial intelligence, this device ensures data accuracy and enhances safety.

“It has a wider detector that provides higher quality images while reducing radiation exposure,” he elaborated, adding that the device costs RM4mil and is the first of its kind in Malaysia.

Lee said that as of September, MMC’s bed capacity had increased to 88 following the addition of 10 more beds at its Lavender Ward and one bed at the intensive care unit.

“We hope to get the Health Ministry’s approval to further increase this number to 109 beds by March next year,” he said.

Revealing that MMC was planning to expand its operations, Lee said it was in talks with owners of a childcare complex adjacent to the hospital.

Part of the plan, he shared, was to build a new wing which would see the MMC having between 150 and 200 beds.

“Feedback has been encouraging,” he said, adding that the MMC would also need to obtain the necessary approvals from the ministry and federal authorities for the plan to take off.

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