Potholes along main roads pose a risk to motorists, especially when it rains. — Filepic
Potholes, manholes, landslides, poor traffic signage pose ever-present danger to the public
IT HAS been suggested by Aida Ahmad in her StarMetro Citycism column on Sept 21 that a new system be introduced empowering a selected group of people to report to the authorities about infrastructure problems in cities and other urban areas.
Problems such as potholes, manholes, landslides and poor traffic signage pose an ever-present danger to the rakyat.
Considering the fact that in Kuala Lumpur alone, six million cars are on the road every day, accidents are bound to happen if such problems are not remedied immediately.
By understanding the importance of reporting infrastructure issues and knowing how to do so effectively, citizens can play a vital role in enhancing their urban environments.
All local authorities should be proactive in identifying damaged infrastructure or problems affecting public safety.
For example, motorcycle squads can be set up to carry out daily checks on damaged public amenities so that they can be rectified immediately.
Active involvement in local governance fosters a sense of community.
When citizens report problems, they contribute to the well-being of their neighbourhoods.
StarMetro Citycism column on Sept21.
The authorities can prioritise repairs and improvements based on citizen feedback, leading to better use of resources and budgeting.
Reporting problems holds local governments accountable.
It encourages them to respond to citizens’ needs and maintain infrastructure standards.
Addressing infrastructure issues can improve quality of life, making cities more liveable, efficient and attractive for residents and businesses.
All city councils should introduce apps that also allow residents to report issues to the authorities directly alongside photos and descriptions of the problems.
Many local governments already have websites with online feedback forms or portals specifically for reporting issues like potholes, broken streetlights or public transport challenges, but the question is: How fast is the response?
We have often highlighted poor road signage, overgrown branches obstructing road directions and disappearing road markings, but until now, they have not been attended to.
Why? Is it a question of inadequate funding, lack of will or dereliction of duty?
The authorities should regularly monitor traditional and social media for complaints from the public, and respond quickly.
In addition, there should be regular town hall meetings or community forums with local officials and people’s representatives to allow citizens to voice their concerns.
TAN SRI LEE LAM THYE
Safety advocate
