Shaliza (left) with ACP Mohamed Nordin at the Petron Juru Ramp. — LIM BENG TATT/The Star
PETRON Malaysia is turning most of its service stations into one-stop assistance centres for communities under its Go-To-Safety-Point (GTSP) safe zone initiative.
Petron is the first oil-and-gas company in Malaysia to have implemented the GTSP over the past 11 years.
Most of its service stations are becoming safe points for the public to access basic assistance during emergencies.
Petron’s head of retail business Shaliza Mohd Sidek said the move aligned with the company’s goal of ensuring Petron stations play an active role in supporting local communities.
“In Penang, all 47 of our stations are equipped with a “De-Stress Corner”.
(From left) Hazariah, Rogayah and another guest Shakinah Ibrahim, 61, listening to a service assistant on how to use GTSP.
“These spaces provide basic amenities such as first aid kits, chairs and blankets,” she said in her speech at the state-level launch of the GTSP at Petron Juru Ramp.
The company’s goal is to assist customers and members of the public in emergencies so that they can feel safe while station staff contact authorities and provide other forms of initial help.
To ensure that all Petron stations are equipped to help, every station operator and staff member undergo regular training.
Present at the launch was Penang Crime Prevention and Community Safety Development Department (JPJKK) Asst Comm Mohamed Nordin Abdullah, who attended the event on behalf of state police chief Comm Datuk Hamzah Ahmad.
Penang Hospital senior consultant in emergency medicine and trauma Dr Teo Aik Howe, Central Seberang Perai deputy OCPD Supt Norazizi Saad and Petron corporate affairs department manager Helmi Abdul Hafidz also attended the event.
Attendees were shown a video of a GTSP simulation exercise by station staff.
Dr Teo then gave a talk on providing early assistance.
ACP Mohamed Nordin congratulated Petron Juru Ramp petrol station for realising a high-impact programme for the public.
“Participation in this programme not only highlights the implementation of GTSP at petrol stations but also serves as a platform for collaboration between the police and private entities,” he said when reading out Comm Hamzah’s speech.
ACP Mohamed Nordin also highlighted that supervisors at participating stations would be given training to handle emergencies.
He said this knowledge would be passed on to their employees and would cover skills such as calming victims, ensuring their comfort, contacting the police and hospital, and staying with victims until help arrives.
Meanwhile, visitor Hazariah Othman, 60, said the GTSP move, especially the De-Stress Corner, would enable drivers to rest after being on the road for too long.
“More initiatives like these should be emulated at other petrol stations along the highways,” she said.
Her friend Rogayah Mat, 52, described the move as a noble effort in helping motorists.
She said this would contribute to safe driving practices and prevent accidents, especially during the festive and holiday seasons.
