Keeping employees happy is key to maintaining a good business


A MONTH ago, 10 employees from Customer Care Centre, a consulting firm specialising in customer care and behaviour, had a whale of a time in Cameron Highlands. In total, founder and chief executive officer Allen Teh had spent RM2,000 on the trip.

Was this expenditure necessary? Isn’t it enough they are drawing salaries? Can’t they pay for their own recreation?

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