Protecting consumer rights


PETALING JAYA: Consumer groups say that the special licence for online businesses the authorities plan to introduce would help protect consumer rights, especially as more online enterprises have mushroomed in the wake of the Covid-19 pandemic.

However, some said that the process of obtaining the licence that the Domestic Trade and Consumer Affairs Ministry plans to introduce must also not be a hindrance to home traders who are trying to eke out a living.

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