PETALING JAYA: In response to user feedback over its nationwide implementation of the RFID along the North-South Expressway, highway firm Plus Malaysia Bhd (PLUS) has taken measures to smoothen traffic flow at its toll plazas.
In a statement yesterday, Plus said it will improve customer experience through several improvements, which include reinstating some SmartTAG lanes, enhancing system performance and increasing the deployment of on-ground staff, other than having more RFID fitment centres at strategic locations.
Already a subscriber? Log in.
Subscribe now and receive FREE sooka plan for 1 month.
T&C applies.
Cancel anytime. No ads. Auto-renewal. Unlimited access to the web and app. Personalised features. Members rewards.
Follow us on our official WhatsApp channel for breaking news alerts and key updates!
