PUTRAJAYA: The Immigration Department will abolish the Online Appointment System (STO) as well as extend the operating hours of passport issuance offices and counters to overcome problems regarding the application and renewal of the Malaysian International Passport (PMA).
Immigration director-general Datuk Seri Khairul Dzaimee Daud announced that the STO for all passport issuance offices outside the Klang Valley would be abolished from May 9, while in Kuala Lumpur, Selangor, Johor Bahru, Negeri Sembilan and Melaka from May 16.
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