Long wait: The crowd waiting inside the Immigration office in Kelana Jaya, Petaling Jaya. – ART CHEN/The Star
PETALING JAYA: The passport renewal saga continues to frustrate many as people join long queues and voice confusion over what they need to do at the Immigration Department.
Many folk are walking in, with hopes of renewing their passports, but are ending up with a long wait just to get the job done.
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