KUALA NERUS: There is no fixed period for flood victims to replace their personal documents, says National Registration Department (NRD) director-general Datuk Ruslin Jusoh (pic).
He said there was no need for flood victims to rush to replace documents such as identity cards and birth certificates if they have more urgent matters to attend to.
However, should they need to settle their children’s schooling matters or banking procedures require the documents, they are advised to replace them immediately to avoid problems.
"Even if there is no deadline given, we hope they will not wait too long because schools are reopening ... and the documents would be needed by then,” he told reporters after presenting donations to Terengganu NRD staff affected by the floods in Taman Desa Tanjung Damai here on Wednesday (Dec 28).
To help flood victims, Ruslin said the department has mobilised its personnel at the affected areas to help victims apply for replacement of lost or damaged personal documents for free.
In addition they are also not required to submit supporting documents such as police reports in their application.
"When the documents are ready after three to five days, we will deliver them,” he said.
He said so far this year, 6,853 identity cards have been replaced and issued by the NRD for various reasons and the number is expected to increase in view of the floods in Terengganu and Kelantan. – Bernama