PETALING JAYA: Online dental appointments at the Health Ministry’s healthcare facilities will be available on MySejahtera from May 15 onwards, says Datuk Dr Muhammad Radzi Abu Hassan.
The Health director-general said, in a statement Monday (May 15), that the service was expanded to improve delivery of dental services and access to dental clinics. The walk-in option will continue to be available.
“Through this initiative, the public can book their dental checkup service and plan their visits to the dental facility according to their own timing,” he said.
“The expansion of the new MySejahtera Appointment System will offer appointments for outpatient dental services.
"The ministry will also introduce the Automated Reminder function through the expansion of the system through the MySejahtera application, where the public will be given a notification to be present at the date and time of their appointment,” he said.
He said patients will be screened, given consultations and dental treatment on the first appointment.
If a follow-up is required, an appointment will be arranged.
However, for emergencies such as toothache or injuries to the face or tooth tissues, the public can go to the nearest dental clinics for emergency medical attention without an appointment.
Dr Muhammad Radzi said the National Health and Morbidity Survey 2019 found that 15% of Malaysians have never gotten a dental screening by a dentist throughout their lifetime, while 50% have not gotten their teeth checked for more than two years.
“The situation is very concerning as gum disease and tooth caries among adults is still high at 90% and 80%, respectively, according to the Mouth Health Survey among adults in 2010,” he said.
Dr Muhammad Radzi said the ministry is committed towards digitising the health system in line with the Digitalisation Strategic Plan 2021-2025.
He added that the Digitalisation of the Appointment System through MySejahtera has the potential to increase efficiency of the healthcare system and customer service.
