Artificial Intelligence is a complementing tool, say workers


PETALING JAYA: Artificial intelligence (AI) should not be seen as a substitute to human talent, but rather as a tool to complement one’s work, say young employees.

Before the emergence of AI software, freelance copywriter Rasyida Salleh needed almost a whole day to finish a couple of 1,000-word articles.

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However, the rise of ChatGPT since late last year had shortened it to only a few hours, allowing the 28-year-old to produce even more content daily. Instead of worrying about the competition she might face due to AI, she said the technology could help her add more value to her work and increase her productivity. Rasyida also said she would maintain credibility by fact- checking the content generated by the software.

“At the end of the day, AI needs us to humanise the end product, especially when it comes to creative content production. Technologies are here to help us, not take over us. Learning how to use it will ensure our jobs remain relevant. It’s all about embracing and adapting,” she said.Freelance scriptwriter Naquib Aqmal said the use of ChatGPT had made it easier for him to express his ideas while conforming to certain formats.

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“After writing my initial script, AI tools help me to automatically rearrange my script to match the specific format or criteria that the client requests,” he said, adding that the likelihood of AI replacing him was unlikely so long as he kept building on his scriptwriting skills.“The reason why the biggest movies and shows are not written by AI yet is because creativity and talent cannot be easily imitated by a bot,” the 22-year-old said.

Video editor Dominique Palencia, 28, said many of the Adobe software that he used to edit his videos come with AI tools that have helped him in his work.

“One of the AI tools is called rotoscoping that separates subjects from their background, similar to a green screen, only without the actual screen,” he said, adding that he usually uses Adobe Premiere and After Effects for his work.“The tool has been around for a while but Adobe’s AI has made it much more accurate and efficient,” he added.

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In general, he believed that AI would help complement his video editing work and make his job easier rather than replace it.

“At least for now, I don’t see AI replacing video editors entirely. There are still other aspects of video editing that require a human touch, like when it comes to pacing, editorial decisions of what to include and cut out,” he said.

Tech company manager Ravender Sathivelu, 28, said AI has had little effect on his role managing people involved in the logistics of his company’s products.

“AI technology has little impact on my job as it requires a lot of social interaction and strategic planning,” he said, adding that managerial roles require human- related skills that will not be replicated by AI anytime soon.

“However, I have seen individuals using AI software to increase their productivity at work and achieve goals faster,” he added.

Ravender believes that adopting AI technology will be slow in the country as it is still expensive and employers have more trust for manual labour performed by humans.

“As a small and medium-scale enterprise, my company does not want to bear the heavy costs of purchasing AI services as a company-wide policy,” he said. “I think there will be a few early adopters, but they will likely use it to enhance productivity.”

Supply chain executive Darren Teh Zhi Wei, 26, said that while AI had automated the management of materials, individuals like him were still essential to prevent any malpractice.

“AI systems help to automate a lot of the steps during procurement like invoicing, material management and tracking of items, which saves a lot of time for all sides of the transaction.

“However, personnel like me must go on-site to check and validate the orders as well as oversee the entire process from start to finish to ensure no mismanagement or foul play occurs,” he said.

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