PETALING JAYA: Pavilion Kuala Lumpur has issued an apology for an incident where a branch of a Christmas tree fell on a Singaporean shopper.
The shopping complex's management said it regretted the incident on Monday (Dec 25) adding that its medical and safety team promptly responded and accompanied the shopper to the nearest clinic for immediate medical attention.
"The shopper had a minor graze and appreciated the prompt action from the management and is in communication with him," it said in a statement on Monday.
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Pavilion KL said the Christmas tree was immediately cordoned off for the safety of all shoppers and thorough check will be conducted on all decorations to ensure its safety and integrity.
"We will continue to take all precautionary measures to ensure shoppers enjoy the year-end festivity with peace of mind as safety and security remain our utmost priority," it added.