GEORGE TOWN: The water supply to all 120,000 users affected by the Sungai Perai pipe leak incident on Jan 23 has been fully restored, said Penang Water Supply Corporation on Thursday (Feb 1).
Its chief executive officer, K. Pathmanathan, said this was following the completion of plan B for the Sungai Perai emergency response initiative, 24 hours ahead of schedule.
"Two new 600mm pipes, connected along the Ampang Jajar Bridge, which crosses Sungai Prai, are working as expected.
"As of 3pm today, all 120,000 users have received their water supply, and the water supply corporation is pumping water from the Sungai Dua Water Treatment Plant to Penang at the optimum level," he said in a statement on Thursday.
He said the original deadline for restoring the full water supply was 3:30pm on Friday (Feb 2).
Pathmanantan said that the water supply corporation did its best to complete its work 24 hours ahead of schedule.
"We would like to thank all affected consumers for their understanding, patience and cooperation throughout the crisis response scenario," he said.
He said that if users still have not received their water supply, they should check with their building management company if there is an internal issue or call the Penang Water Supply Corporation 24-Hour Call Centre at 04-255 8255 to file a complaint.
On Jan 23, a section of the 1,350 mm pipeline at the riverbed of Sungai Perai was found to have a leak, which caused water supply disruption to about 120,000 consumers in the state. – Bernama