KUALA LUMPUR: CTOS Data Systems Sdn Bhd (CTOS) is appealing the High Court decision ordering it to pay RM200,000 to a resort director over an inaccurate credit rating, its lawyer said on Tuesday (March 12).
Counsel Ashok Kandiah said when contacted that the appeal was submitted on Friday (March 8), one day after judge Datuk Akhtar Tahir's decision.
Justice Akhtar ruled that CTOS had breached the duty of care owed to plaintiff Suriati Mohd Yusof, 43, and overstepped the functions it was originally registered for under the Credit Reporting Agencies Act 2010 (CRAA).
The court also highlighted that this had caused the plaintiff not only to suffer losses but also affected her reputation and her relationship with her husband.
For the losses suffered by the plaintiff, the court allowed her claim and awarded a sum of RM200,000 as general damages. The court also awarded her costs of RM50,000.
Suriati, who was formerly the director and shareholder of Keranji Beach Resort Sdn Bhd in Pulau Perhentian, Terengganu, sued CTOS for negligence and breach of fiduciary duty regarding the misrepresentation of her credit rating.
This allegedly resulted in personal and business setbacks, as well as tarnished her reputation.
In May 2019, the plaintiff discovered that her car loan application had been rejected due to a negative report from CTOS.
Upon investigation, she found that CTOS had inaccurately recorded her data, leading to her unfavourable credit rating. – Bernama
