PETALING JAYA: Hospital Sultanah Aminah Johor Baru (HSA) has refuted claims that a patient received delayed treatment.
The hospital said that it had conducted an internal investigation following the allegation and found that the patient was treated in a timely manner.
"The patient was registered at the Emergency and Trauma Department at 10.33pm and vital signs were taken at the Green Zone at 10.45pm.
"Initial treatment (splinting) was provided to the patient at 11pm before the medical officer saw the patient at 3.30am.
"The patient was then referred to the Orthopaedics Department at 4.10am," said the hospital in a statement released on X on Tuesday (March 19).
The hospital said the patient was diagnosed with a clavicle fracture before being given treatment.
"The patient was then given a follow-up appointment date on March 24, at 8am at the orthopaedic clinic," the statement read.
It further said the patient was allowed to be discharged with a sick leave provided and painkillers.
The hospital said it was responding to a post on an X account which goes by @iqakhairuzamann on Saturday (March 16) which went viral.
The person claimed someone received delayed treatment at the Emergency and Trauma Department at the hospital.
Her post said that her employer had shared that a client called to inform that he had just had an accident and then went to the government hospital.
"From 7pm he waited, the next afternoon he was only able to get an X-ray.
"Then he found out that his left shoulder bone was broken," she said.
She then shared more details in various posts.