PETALING JAYA: National Scam Response Centre (NSRC) officers will not call the public, says Bukit Aman.
In a statement on Thursday (May 9), Bukit Aman Commercial Crime Investigation Department (CCID) director Comm Datuk Seri Ramli Mohamed Yoosuf said that the NSRC only receives calls from the public.
“It is reminded that the NSRC is a call centre that only receives calls from the public. Communication is only one-way. The NSRC will not make any calls to any individuals. Hence any calls claiming to be from the NSRC are in fact scams," said Comm Ramli.
“Between Jan 1 and April 30 the police via the CCID have opened 49 investigation papers regarding the impersonation of NSRC officers, with losses estimated at RM6,798,548.95,” he added.
Comm Ramli then said that a common scam tactic was to pose as a NSRC officer who would inform them that their numbers will be cancelled due to complaints of it being used in scamming activities.
“Then the call will be forwarded to another scammer masquerading as a police officer. The victim will then be instructed to obey all instructions including making bank transfers to a set bank account, leading to losses,” he said.
He also urges all to contact the NSRC at 997 if they have received such calls.
“Calls are encouraged to be done within 24 hours to increase the chances of preventing the most amount of losses from being transferred,” he said.