Big demand for childcare


Exercising caution: Enrolling children in registered childcare centres reduces the risk of negligence or abuse. — CHAN BOON KAI/The Star

BUKIT MERTAJAM: Kindergartens and nursery centres have continued to thrive in Penang – despite the hassle of getting the necessary licence to operate.

An operator of a kindergarten near Alma here, who wanted to be known only as Joo, went through the whole rigmarole to set up an adjacent childcare centre, which is expected to be up and running in a couple of months, almost a year after the process began.

After spending RM200,000 to convert a house into the intended childcare centre, there was red tape to contend with, she said.

“The whole process included engaging an architect to draw up the plan as well as submissions for various permits from the Seberang Perai City Council (MBSP), Fire and Rescue Department, Education Department and Social Welfare Department, which all have their own sets of rules.“The application to MBSP itself took about 100 days to complete,” she added.

Then, all her staff were required to undergo a mandatory three-month Permata Childcare Course. It cost her about RM1,000 for each staff member.

“In total, I spent between RM400,000 and RM500,000 to set up this centre. It would have cost me less if not for the delay in getting the licence,” she said in an interview yesterday.

Joo’s kindergarten has been running for the past 15 years, providing preschool education to some 60 children.

“Operating the childcare centre legally is for the long term and I don’t want to worry about it being shut down by the authorities.

“Parents, too, will be more confident about entrusting us with their children,” she said.

Joo said everything at the centre would be above board and adhere to regulations.

Another operator, who preferred not to be named, said it took her almost 10 years to get a licence to operate a kindergarten here.“When I took over the kindergarten from the previous owner in 2006, I did not know it did not have a permit to operate.

“I then halted operations and filed an application to the relevant authorities. I only managed to get the permit in 2016,” she said.Under the Penang Care Centre Registration Guidelines enforced since 2021, the council allows for a maximum of seven kindergartens, nurseries or childcare centres within a 400m radius on the island while nine of them (three each) are allowed within a 250m radius on the mainland.

It was reported that 63 nurseries, 34 childcare centres (taska) and 100 kindergartens were still operating illegally in Penang.State social development, welfare and non-Islamic religious affairs committee chairman Lim Siew Khim said although Penang had made various efforts to legalise them since 2017, including fee waivers and discount rates to encourage operators to submit their applications, many persisted in operating without a licence.

She said the Social Welfare Department had since issued a notice to limit enrolment of children until the centre could get mandatory certifications from the relevant agencies.

However, out of concern for the wellbeing of the children and their parents, the state still hoped that these unlicensed operators would be spared from being fined or closed down, Lim added.

Last Sunday, the Women, Family and Community Development Ministry advised parents and guardians to ensure their children were enrolled in taska registered with the Social Welfare Department to prevent incidents of negligence, abandonment or abuse.It said these childcare centres were regularly monitored and inspected by the department.

It also said the registration of childcare centres includes a requirement that each caregiver holds a Certificate in Permata Care Course, as well as proactive measures to protect children from potential harm in these facilities.

This includes the legalisation process of unregistered taska that began in September 2023. To date, the department has identified 1,080 unregistered centres nationwide.

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