KUALA LUMPUR: Employers and employees must actively work together to identify, address and prevent workplace bullying, according to Tan Sri Lee Lam Thye.
The Alliance for a Safe Community chairman stated that bullying remains a significant issue, undermining individual well-being as well as overall productivity and morale within organisations.
"It is a form of abuse manifesting through intimidation, exclusion and harmful behaviours, creating a toxic environment that hinders progress and stifles talent," he said on Sunday (Oct 6).
He emphasised that no one should face such hostility at work.
At its core, workplace bullying can impact both mental and physical health, leading to stress, anxiety and reduced self-esteem, and even long-term psychological harm.
Introducing clear anti-bullying policies is essential, he said.
"Every organisation should have a well-documented, zero-tolerance policy towards bullying," said Lee.
This policy must clearly define what constitutes bullying, provide examples of unacceptable behaviour and outline the steps to report incidents.
These policies should be communicated regularly and understood by all employees to ensure clarity.
Lee stressed the importance of fostering a workplace culture that emphasises respect, dignity and inclusivity to prevent bullying.
"Leaders must actively encourage open communication, collaboration and mutual respect, making it clear that any form of bullying will not be tolerated," he noted.
Creating diverse teams helps break down prejudices that often lead to bullying.
Employees need to feel safe when reporting bullying incidents, he added.
"Establishing confidential reporting systems that allow workers to voice their concerns without fear of retaliation is vital," Lee stated.
An independent human resource department or third-party system could handle cases with impartiality and fairness, ensuring all complaints are taken seriously and investigated promptly.
Victims of bullying need access to adequate support.
"This could include counselling services, peer support groups and professional guidance to help them regain confidence and feel secure in the workplace," he explained.
An empathetic and supportive environment can prevent victims from feeling isolated and overwhelmed by their experiences.
Lee advised that organisations should regularly assess the workplace environment to identify emerging issues related to bullying.
"This can be done through anonymous surveys, feedback channels and periodic evaluations of company culture. Proactively addressing feedback will help maintain a safe and supportive work environment," he said.
